AGENTS is a private management consultancy Company providing strategies, business development and marketing support services for service-based organizations.
We serve clients operating in consumer services, business and professional services, public services, and the not-for-profit sector.
Set up mid-2007, we are a new, fresh-thinking and practically-minded firm. Not at all stuffy, not at all expensive, but progressive and flexible!

Smart thinking. Smart marketing.
Our mission is to help our clients achieve the improved results they want through better strategic thinking, better business planning and better marketing.
We work with our clients as 'business partners', providing fresh thinking, objective advice, and close support with planning and implementing strategic and marketing programmers'.
We complement and boost clients' AGENTS ideas and thinking and then save them time and effort by turning thought into practical plans and projects.
All client assignments and projects are personally managed by AGENTS' senior partners, working with an associate network of specialist suppliers. In this way, we can provide a personal and quality level of service but at the same time keeping our professional fees low.
The projects we handle range from design of a simple brochure to development of a medium-term business plan.
No matter how small or large your organization, we are sure we can be of service.
BUSINESS PLANNING
AGENTS offers a flexible range of services to help you work out and plan how to achieve the future results you want for your organization, including:
- Market research & business analysis
- Creative and innovative thinking
- Executive / strategic review workshops
- Strategic / longer-term planning
- Annual business / departmental performance planning
- Organizational reviews & design
- Change management programmes
- New business planning
- Venture and project management
AGENTS will work closely with you to devise the best strategic solution and support program to achieve the results you are looking for.
RESEARCH & MARKETING SERVICES
Effective marketing is vital to any organization for achieving its goals.
No matter how brilliant you, your staff or your services are, without attracting any clients or holding-on to current clients, your organization won't get very far!
AGENTS can help you:
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identify and select the right types of customer to target
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position you distinctively against your competitors
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identify the most appropriate product/service to your selected market
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define a powerful, cost-effective strategy for promoting your services
We will help bring together the right information, the right ideas, the right thinking and then the right planning. We call it ' smart market

Our communications services include:
- Image research and brand identity design
- Corporate brochures / reports
- Product and sales literature
- Advertising, direct mail and e-marketing
- PR and media relations
- Newsletters
- Website planning
- Internal / staff information
- Copywriting / report writing
We will work closely with you to devise and plan the right communications strategy and program of techniques and activity to suit your specific ambitions and goals. We can also provide as much practical assistance with implementation as you wish.
Complementing these services, we can also organize or support marketing or PR events , including:
- Customer feedback seminars
- Focus group meetings
- Product launches
- Publicity events
- Sales and marketing team meetings
A flexible range of support is available from individual elements like discussion facilitator or refreshments to full event planning and organization.
STAFF DEVELOPMENT
There is a little point in an organization being smart with its strategy, marketing, or communications if its staff do not have the perspective and skills to match.
AGENTS can help you to develo the qualities you need in your organization and people, using the following services
Our organizational development services include:
- Staff opinion surveys
- Top-team effectiveness reviews
- Organizational structure review and design
- Organizational culture development
- Design of planning and performance management processes
- Organizational change planning
- Change management project support
Our training and development services include:
- Top team performance enhancement
- Strategic skills coaching
- Performance coaching (junior to senior managers)
- Sales and business development skills training
- Marketing and PR skills training
Our recruitment and staffing support services include :
- Job descriptions & competency statements
- Recruitment advertising
- Selection and assessment
- Interim management
- On-call marketing director
- Outsourced marketing director service
INTERIM MANAGEMENT SERVICE.
If your organization needs some extra management talent in your marketing, sales or communications functions, but your budget or permitted headcount is limited, we can help with an interim management contract.
AGENTS has the qualified, results-oriented personnel you need who can step in as soon as you want and start contributing immediately to your team. The term of the contract can be anything from just a few weeks to several months, full or part-time – whatever suits you needs.
You could even fully outsource areas of your marketing or communications function to AGENTS on a more long-term basis – letting us look after all the work involved day-to-day but working closely with you to plan and monitor activity together.
There are many advantages to using an interim or outsourced management service:
- Lower costs. You avoid having to pay recruitment costs, bonuses, holiday pay, employer's NI, pensions and other benefit contributions: these can typically add up to an extra 40% of an executive's core salary cost.
- Speed . We can provide an interim executive to start at short notice.
- Flexibility . You only need pay for a person when you actually need them.
- Experience and expertise . You gain access to high-caliber personnel who can apply their professional knowhow straightaway.
- Objectivity . An interim from AGENTS will not be in competition for promotion or recognition with your permanent staff, so they can ‘stay out' of organizational politics.
- Results-focused. Interim executives focus on getting things done and delivering results.
So, if you would like to enjoy the benefits of an interim or outsourced approach to your marketing, communications or other business functions, give AGENTS a call today.

